Learn everything about how your personal information is collected, stored, and protected on the 12bet platform. We believe transparency is the best security.
Welcome to 12bet. We know that when making financial transactions online, your biggest question is — "How safe is my information?" This privacy policy gives you a direct and honest answer. The 12bet privacy policy is built to international data protection standards, and we never sell your information to third parties.
We collect certain information when you open an account on 12bet and during your ongoing use of the platform. This information is collected solely to provide you with the best service and to meet our legal obligations.
Every piece of information we collect has a specific reason behind it — either a legal obligation or improving your experience. We do not collect anything beyond what is needed.
12bet uses your information primarily to operate and deliver our services. As outlined in our privacy policy, your data is never used for unnecessary purposes.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | KYC Verification, Account Management | Legal Obligations |
| Contact Information | Transaction Notifications & Support | Contractual Requirement |
| Payment Information | Deposit & Withdrawal Processing | Legal Obligations |
| Browsing Data | Site Improvement & Security Monitoring | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legal Obligations |
We will always obtain your separate consent before using your data for marketing purposes. You may withdraw that consent at any time.
12bet never sells your personal information. However, limited data may be shared in the specific circumstances listed below:
Only the payment details necessary to process transactions are shared with payment gateway providers such as bKash, Nagad, and others. These providers are held to the same privacy standards we uphold.
Specific information may be disclosed in response to a court order, government investigation, or a legitimate request from a licensing authority. In all such cases, 12bet shares only the minimum information necessary.
We work with trusted technology partners under contract to operate cloud storage, security analytics, and customer service platforms. These partners are never permitted to use your data for their own purposes.
Your information is never sold to advertisers or data brokers. No data is shared with any unauthorised marketing companies.
At the core of the 12bet privacy policy is a robust set of technical security measures. We use the highest industry-standard security technologies.
We provide maximum protection at the server level, but please keep your password strong and never share it with anyone. If you log in from an unfamiliar device, always make sure 2FA is enabled.
The 12bet website uses various types of cookies to enhance your experience and keep the platform running smoothly. By accessing the site, you consent to essential cookies.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Session |
| Functional Cookies | Remembering language, theme, and preferences | 1 Year |
| Analytics Cookies | Improving Site Functionality | 6 Months |
| Security Cookies | Fraudulent Activity Detection | Session |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.
We do not hold your data beyond what is necessary. Under the 12bet privacy policy, retention periods are determined by the type of data and applicable legal requirements.
Once the retention period expires, your data is securely deleted or irreversibly anonymized so that you can no longer be identified.
If you have an account with 12bet, you are in full control of your data. We fully respect the following rights:
You can request a summary of the information we hold about you through our support team. We will respond within 30 days.
If any of your information is incorrect, you can update it through your account settings or by contacting support.
You may request deletion of data beyond what is legally required. However, certain information must be retained for active accounts.
Contact our support team if you would like to receive your data in a machine-readable format.
You may object to marketing communications or specific data processing activities, and we will act on your request.
12bet strictly does not accept accounts from anyone under 18 or collect their data. Age is verified as part of the KYC process.
If we become aware that a minor has created an account, we will immediately close it and delete all associated data. Please notify our support team if you have any concerns about this.
If you suspect that a minor is using this platform, please contact us immediately. We will take prompt action.
As an international platform, 12bet may sometimes store your data on servers located overseas. In such cases, we ensure:
12bet may update this privacy policy from time to time. For significant changes, we will send a notification to your registered email and post an announcement on the site. The "Last Updated" date at the top of the page always reflects the most recent version.
For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We typically respond within 3 business days.
Data Protection Requests: [email protected] — Our data privacy team is active 7 days a week.
Every promise we make is backed by robust technology and honest principles — not just words.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.
12bet will never sell your personal information to advertisers or data brokers — that is our commitment.
Our privacy policy follows international GDPR standards. You retain full control over your own data.
Independent security experts regularly audit our systems to identify and address any vulnerabilities promptly.
Only staff with a legitimate need can view your data for defined purposes. Every access is logged and monitored.
You have the right to view, correct, delete, or export your data. Submit a request through support at any time.
Your privacy at 12bet is our top priority. Join our secure platform today and enjoy the best betting experience in Bangladesh.